Shipping Information

SHIPPING WORLDWIDE

We ship to over 220 countries worldwide. Register with us to receive updates on shipping, promotions and other related information.

SHIPPING INFORMATION - INDIA

Free Shipping:
On all orders above 2000 INR we offer free shipping

Delivery Method:
Orders are shipped via DTDC/Blue Dart and are delivered within 6-7 business days. *Delivery to metro locations will be faster.

Shipping Charges:

Orders below 2000 INR, the shipping charges are 150 INR

Please note:
Shipping prices may vary depending on the destination and weight of your parcel. For all orders shipped within India, mandatory sales tax (GST) of 3% is added upon checkout.

SHIPPING INFORMATION - INTERNATIONAL

Delivery Method:
Orders shipped via International Shipping (UPS) are delivered within 15-18 working days.

Shipping Charges:

Shipping charges starts from USD 50* (approximately)
*Prices do not include custom duty and local taxes

Please Note: Duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery. We are unable to advise the duty amount. For more information, please write to us on help@tribeamrapali.com

Shipping Charges are based on shipping destination, weight of your parcel and other factors.

IMPORTANT SHIPPING INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 48 hours/2 business days with the exception of Indian public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays caused by natural calamities and unavoidable circumstances. We are unable to redirect orders once items have been dispatched. All orders require a signature and proof of ID upon receipt of order.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
We make our best efforts to deliver each item in your order within 15 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.

Non delivery of the parcel needs to be reported within 15 days from the date of the order.

While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

In the unlikely event that we are not able to deliver your complete order within 15 working days, you can request us to cancel the remaining unshipped parts of the order. In such cases, your payment against the unshipped part of the order shall be refunded; in the manner you have made the payment. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk (+91) 0141 2771661/ (+91) 72298 35666 or email us at help@tribeamrapali.com, mentioning your order reference number.

PLEASE NOTE: Recipient needs to keep a photocopy of any of the following photo id proofs handy for receiving the delivery.

  1. Pan card
  2. Driving License
  3. Passport
  4. Voters card

Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.

INSURANCE

Tribe Amrapali insures each order during the time it is in transit until it is delivered to you. We require a signature and proof of ID for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient other than yourself for delivery purposes (for example as a gift), then you accept a signature by them as well as their photo ID as evidence of delivery.