YES. You can browse through the collections without creating an account and select merchandise you like. But to be able to buy, you need to set up an account which is a fairly easy process.
Register with us and you'll be able to enjoy the following benefits through your Tribe Amrapali account:
- Track your orders and review past purchases.
- Save your address and card details so you can shop even quicker next time.
- Manage your account details, address book and email preferences.
To create an account, simply click on 'SIGN IN' and then 'REGISTER NOW' to fill in your details.
As this is the official online store of Tribe Amrapali, we unconditionally guarantee that every item we sell is 100% authentic and that the materials used are true.
Please note that we are unable to comment on the authenticity of any items not purchased from Tribe Amrapali.
While we have made every effort to display colours of the products appear as accurately as possible on the website, we cannot guarantee that your monitor or screen display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary. Some products may also appear smaller or larger than their image displayed on our website.
At Tribe Amrapali, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.
You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop at Tribe Amrapali.
For your security, whenever you request delivery to a new address we will ask you to provide new credit or debit card details (if you have previously stored them with us). This means that if someone guesses your password and tries to make an order using your account, they will be unable to do so. We hope you understand that this is a valuable precaution designed to protect your personal information.
There are two ways to remove previously saved credit card details:
We can only ship to one address per order. If your order contains gifts or items required to be shipped to multiple locations, you will need to place a separate order for each address.
Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature and proof of ID.
Unfortunately, we are unable to redirect orders once your items have been dispatched.
Yes, you may add items to an existing order provided we have not yet dispatched it. If we have already dispatched your package, you will need to make a new order.
Orders within India are shipped via DTDC or Blue Dart and are delivered within 6-7 working days.
International orders are shipped via one of the two following carriers:
UPS - delivery time: 4-5 business days
International EMS, a speed post service by India Postal services- delivery time: 10-15 business days.
Please note that estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We aim to dispatch all orders within 48 hours/2 working days. Once your order has been dispatched, you will receive an email confirmation of your shipping details and a tracking number with which you can track the status of your order. The dispatch of an order may get delayed if the ordered product fails quality check. In such an instance, we try our best to provide a replacement and ship the order subsequently.
Yes, we do ship internationally to over a 220 countries via our reputed courier agents.
Prices throughout the Website are quoted in one of the following currencies: Indian Rupees (INR), US Dollars (USD), Great Britain Pound (GBP), or Euro (EURO). Payment can only be accepted in the quoted currency. Prices exclude all indirect taxes including Goods and Services Tax (GST). For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country’s regulations, which will be billed separately to you by the courier company at the time of delivery. Prices of the products on the website are subject to change without notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production. Gold, silver and precious stones are commodities, with market fluctuations beyond our control. Occasionally, a piece will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials and may not mean that we have increased our mark-up.
For orders shipped within India, prices are exclusive of 3% GST.
Please note we are unable to advise the duty amount. For more information, please write to us on firstname.lastname@example.org
All items are insured from Tribe Amrapali against theft and accidental damage whilst in transit to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.
If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.
Your order will be delivered to you in our elegant silk pouches or luxurious red boxes, which not only look fabulous, but make the perfect storage solution.
As online retail venture, we don’t exchange goods sold online at our offline stores.
Registered customers who have cookies enabled will be automatically recognized when they visit Tribe Amrapali website - your name will appear in a welcome message at the top left hand corner of the website.
When you proceed to purchase you will be prompted to enter your email address and password and review your shipping and payment details before completing your order. Please note that registered customers will be recognized for 14 days. After this time, users will be prompted to sign back in to their account.